Introduction: The Importance of Customer Experience in KSA Restaurants Saudi Arabia’s hospitality and restaurant industry is undergoing a rapid transformation. As part of Vision 2030, the Kingdom aims to attract over 100 million annual tourists, build world-class cities, and create a thriving entertainment and dining ecosystem. With such ambitious goals, customer experience (CX) is no […]
Introduction: Riyadh’s Growing Energy Challenge Riyadh, the capital city of Saudi Arabia, is undergoing a rapid urban transformation under the Kingdom’s Vision 2030. With massive infrastructure projects, increasing real estate development, and a population that continues to grow, the city’s energy demand is reaching new heights. One of the most energy-intensive operations in any Riyadh […]
Introduction: Public Infrastructure in KSA As Saudi Arabia advances its ambitious Vision 2030 transformation, building a robust and secure public infrastructure has become a top national priority. From smart cities and high-speed transport networks to large-scale events like the Hajj and Expo 2030, ensuring public safety across diverse urban and remote environments is essential. This […]
Introduction: Cooling the Kingdom, Smarter In the heart of the Middle East, Saudi Arabia faces a unique set of climatic and industrial challenges — relentless heat, rapidly expanding urban infrastructure, and a growing demand for energy efficiency. With temperatures regularly exceeding 50°C and HVAC systems accounting for up to 70% of electricity consumption during peak […]
SDAIA and Vision 2030As Saudi Arabia forges ahead with its ambitious Vision 2030, one organization stands at the digital heart of the transformation: the Saudi Data and Artificial Intelligence Authority (SDAIA). From revolutionizing public services to shaping the future of smart cities and AI governance, SDAIA is redefining how the Kingdom uses data and artificial […]
Introduction AI in Smart Cities in the GCC is not just a futuristic vision — it’s a present-day reality being rapidly implemented across the Gulf Cooperation Council (GCC) countries. As urban populations grow, so do the challenges of managing infrastructure, traffic, waste, security, and energy consumption. Artificial Intelligence (AI) is emerging as a transformative force […]
Introduction AI in Public Services Saudi Arabia, is rapidly becoming a model for digital governance in the region. As Saudi Arabia advances its Vision 2030 objectives, Artificial Intelligence (AI) has emerged as a cornerstone of digital transformation across government sectors. From enhancing citizen engagement to optimizing resource allocation, AI is revolutionizing the delivery of public […]
Introduction AI vs. Automation In today’s era of rapid technological advancement, businesses across Saudi Arabia—and the GCC as a whole are facing a pivotal question: should they invest in artificial intelligence (AI), automation, or both? While the terms are often used interchangeably, AI and automation serve different purposes, require different infrastructure, and deliver distinct value. […]
Introduction AI strategy Saudi Arabia Artificial Intelligence (AI) is no longer a futuristic vision; it is now a fundamental pillar of digital transformation in the Kingdom of Saudi Arabia. For Saudi enterprises operating in diverse industries, including oil and gas, healthcare, logistics, and finance, a scalable AI strategy is essential to remaining competitive, agile, and […]
Introduction AI in ManufacturingThe world took note when Saudi Arabia unveiled its Vision 2030 in 2016. This bold national transformation strategy wasn’t just about moving beyond oil; it was about reshaping the foundation of Saudi society, economy, and governance. At the heart of this vision lies a profound realization: to compete in a post-oil world, […]
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